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Women’s March Los Angeles

IT Support Assistant

Employment type
Full Time
30 days ago
Los Angeles

Job Summary: 

Reporting to the IT Manager, the IT Support Assistant provides first level desktop support and assistance to Chrysalis staff members and clients in the greater Los Angeles region.  Current offices are in Downtown Los Angeles, Santa Monica, and Pacoima.


Duties and Responsibilities to include but not limited to:

  • Deploy, support, and maintain laptops, desktops, printers, and phones.
  • Identify, research, and resolve technical problems
  • Resolve trouble tickets
  • Document, track, and monitor problems to ensure timely resolution
  • Assist the IT Manager and Network Manager as needed


Competencies & Qualifications:

  • Training and experience supporting and troubleshooting latest Windows OS and Microsoft Office applications in a corporate network environment
  • Strong organizational skills
  • Experience working with a Help Desk trouble ticket system
  • Strong customer service attitude and communication skills
  • Able to work independently
  • Reliable vehicle required for travel to and between offices (mileage reimbursed)


Physical Demands:

  • Prolonged periods of sitting and using equipment and computers
  • Lifting of computer equipment, supplies and materials from time to time.

This is an exciting position in a fast-paced organization. We offer a highly competitive benefits package that includes Medical, Dental, Vision, Life, Short and Long Term Disability, Flexible Spending Accounts, Parking/Transit Accounts, paid time off, paid holidays, and more.

Chrysalis encourages employment applications from people who are representative of the culturally and ethnically diverse communities Chrysalis serves. Chrysalis is an Equal Opportunity Employer.

No phone calls or drop-ins regarding this position please. Applications without a cover letter will not be considered.

To apply

Apply online now.