First 5 LA

Manager, Integration & Learning

Employment type
Full Time
about 1 month ago
Los Angeles, CA


Under the general direction of the Vice President of Integration & Learning, and the Director of Integration & Learning, the Manager, Integration & Learning is responsible for developing processes and tools to support the creation and maintenance of First 5 LA’s learning culture. This includes co-developing learning agendas with key stakeholders, developing a technical assistance strategy to build internal capacity to engage in knowledge work, and sharing lessons and insights internally and externally. S/he is also responsible for developing and implementing processes that encourage the active integration of work streams across outcome areas and business processes. S/he will collaborate with other staff to promote a culture of continuous improvement across the organization. S/he provides coaching and day-to-day supervision of Department staff. S/he is responsible for staying abreast and knowledgeable of established and cutting-edge trends and innovations within the field of philanthropy, early childhood and knowledge management to share and adopt internally as appropriate.


The Manager, Integration & Learning should visibly demonstrate the adopted organizational values of collaboration, integrity, respect, accountability, purpose, shared leadership and learning in the execution of their key areas of responsibility:

  • Key Areas of Responsibility:
    • Strategy & Business process integration
    • Learning Agenda Implementation
    • Knowledge work technical assistance strategy
    • Staff supervision and talent development
  • Essential Duties:
    • Facilitates integration of strategy and business processes across the organization
    • Co-develops Learning Agendas with appropriate stakeholders
    • Develops Technical Assistance strategy to increase staff capacity to carry out knowledge work
    • Models sharing lessons learned internally and externally
    • Collaborates with Knowledge Management (KM) Manager to capture and synthesize data
    • Promotes a culture of strategic learning and knowledge sharing internally and externally to amplify the organization’s impact and effectives
    • Designs learning agendas and processes to facilitate the execution of learning priorities by appropriate internal stakeholders; collaborates as appropriate with internal stakeholders in the design of the learning agenda
    • Develops and implements an onboarding plan for Integration & Learning (I&L) Division staff to successfully transition into their new roles
    • Develops and implements a technical assistance strategy for the I&L Division as it fulfills its charge to support all staff in building their capacity to carry out knowledge work
    • Works with the Knowledge Management Manager (KM) to implement a knowledge management strategy for specific learning plans
    • Works with appropriate staff to identify and facilitate integration across business processes and investments (grants, contracts, partnerships, etc.)
    • Develops and shares internally a process for continuous improvement, including tools to monitor progress of the implementation of the First 5 LA strategic plan and our journey to becoming a learning organization; monitoring includes both business processes and investment progress (grants, contracts and partnerships)
    • Collects, mines, synthesizes and shares insights/learnings across strategies and business processes to prioritize learning and integration opportunities with appropriate internal stakeholders
    • Collaborates with I&L Division staff and an external network of knowledge management professionals to ensure industry best practices are shared and adopted internally
    • Shares learnings from internal knowledge work with the applicable fields of philanthropy, early childhood and knowledge management
    • Supports the department, and the I&L Division in the development of annual budgets and long term financial projections
    • Provides support and guidance to the I&L Division with developing and prioritizing the learning agendas for the appropriate internal staff
    • Provides ongoing support and guidance to staff within the I&L Division on how to build internal staff’s ability to do knowledge work
    • Guides and supports department staff in the creation of briefs, blog series, case studies, listicles, and other knowledge products with the intent of communicating actionable insights
    • Models and guides staff on relevant professional development areas; works with direct reports on professional development and on-going training and coaching
    • Facilitates and supports staff in effective communication with internal and external audiences, including but not limited to, presentations, Commission discussions, key partner meeting, etc.
    • Develops, coaches and supervises department staff consistent with values and competencies required for successful job growth and development
    • Supports the organization’s commitment to diversity and inclusion, and values a diversity of perspectives
    • Adheres to policies and procedures to ensure alignment with State regulations, local ordinances and First 5 LA directives
    • Keeps apprised of all laws, regulations, statutes, rules and policies affecting First 5 LA and Proposition 10
    • Supervises contractors and consultants, as needed
    • Collaborates both internally and with external stakeholders to capture, synthesize and share learning and knowledge outcomes from the ongoing execution of all activities as necessary
  • Staff Supervision and Talent Development
    • Monitors staff performance and provides ongoing performance feedback
    • Develops, coaches and supervises Department staff consistent with values and competencies required for successful job growth and development
    • Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.


  • Knowledge, Skills & Abilities:
    • Organization-wide Competencies
    • Commitment to organizational mission and values: Mission-driven and self-directed, with a demonstrated passion for First 5 LA’s work to strengthen families and improve child outcomes; strives to model organizational values through daily actions and behaviors
    • Possesses Customer-Focused Mindset: Is able to identify appropriate and relevant stakeholders; identifies internal and external stakeholders needs (customers); is responsive to stakeholder needs, considers impact when making recommendations
    • Collaborative: Collaborates with peers to drive results in alignment with organizational and operational goals in support of the organization’s mission; is able to work in cross-functional teams; is able to establish and maintain effective working relationships with co-workers, public officials and the general public
    • Communicates Effectively: Communicates effectively both written and oral; strong presentation skills; demonstrates ability to develop and deliver relevant and appropriate communications; delivers messages in a direct manner; able to tailor messages appropriately to various audiences
    • Demonstrates Integrity and Judgment: Follows through on commitments letting others know of his/her true intentions; ensures decision-making or recommendations are fact-based and others understand the decision/recommendation before moving forward; considers the relative costs and benefits of potential actions to choose the most appropriate one
    • Demonstrates Critical Thinking: Applies critical thinking, logic and reasoning to analyze complex problems and information; identifies relative strengths and weaknesses of options, solutions or approaches
    • Demonstrates Strategic Thinking: Identifies key issues and relationships relevant to achieving long range goals or vision; develops alternatives based on logical assumptions, facts, available resources, constraints, and organizational values to develop a point of view on a course of action to accomplish goals; develops priorities with the right balance of short and long-term wins
  • Job Specific Competencies
    • Role Specific Content: Ability to bring together stakeholders with the purpose of prioritizing learning topics and influencing to carry out work while not being a direct supervisor; proven ability to develop, implement and monitor progress of a process improvement strategy; formal training in process improvement methods; strong analytical and synthesizing skills; ability to train stakeholders in communications to share knowledge work in compelling ways; proven ability to process complex information and present ideas in a pragmatic and compelling manner
    • Content Knowledge: Competent in required job skills and knowledge; ability to learn and apply new skills; ability to learn how to operate new systems quickly; demonstrated ability to set priorities, establish clear expectations and execute identified projects; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; knows how to use technology tools to effectively manage and expedite processes; uses resources effectively
    • Planning and Organization and Project Management: Works in an organized manner with strong attention to detail; prioritizes and plans work activities; ability to effectively manage overlapping projects and deadlines; ability to work under pressure, meet deadlines and adjust to changing priorities; uses time efficiently; plans for additional resources; integrates changes smoothly; sets goals and objectives; ability to manage high performance projects
  • Management Competencies
    • Managing People: Provides direction and gains compliance; takes responsibility for direct reports’ activities; makes self-available to direct reports; develops direct reports’ skills and encourages growth; provides regular performance feedback; encourages open communications; uses negotiation skills to resolve conflict; strong influencing and relationship skills; experience in managing high performance teams


  • Minimum of five years of experience managing mid to large scale, cross-functional projects or programs preferred
  • Minimum of three years of staff supervision experience preferred
  • Lean Six Sigma preferred
  • Firsthand experience facilitating, training and coaching others to reflect, and learn new processes or information preferred
  • Experience with principles and practices of monitoring strategies and constructive ways of tracking progress for continuous improvement preferred
  • Experience developing training curriculum and delivering technical assistance preferred
  • Experience in design and delivery of capacity development, coaching and mentoring activities taking into account adult learning techniques preferred
  • Prior experience working in a philanthropic setting preferred


  • Advanced degree from an accredited college or university in organizational development, business, and/or the social sciences or a related field preferred Direct Reports:
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Computer Skills:

  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Proficiency using project management software and online platforms to collaborate electronically
  • Ability to use widely supported internet browsers

Certificates, Licenses and Registrations:

  • Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
  • Valid automobile liability insurance

Travel Requirements:

  • This position requires travel locally, statewide and nationally as needed


Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee will sit, talk, hear and use hands up to 2/3 of the time. The employee will stand and walk up to 1/3 of the time. The employee is routinely required to carry and/or lift up to 10 pounds.

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually moderate.

Date approved: 11/30/2016

To apply

Apply online here.