United Friends of the Children

Education Program Assistant

Employment type
Full Time
about 2 months ago
Los Angeles, CA

Organization Overview

United Friends of the Children empowers current and former foster youth on their journey to self-sufficiency through service-enriched education and housing programs, advocacy, and consistent relationships with a community of people who care. UFC has been an integral part of the Los Angeles foster care community since our founding by Nancy M. Daly in 1979. Our early advocacy efforts helped establish the Los Angeles County Department of Children and Family Services and pass the Foster Care Independence Act. Innovations in direct services span from co-founding the first transitional housing program in the nation for former foster youth to the creation of an 11-year education support continuum that follows foster youth from the seventh grade through the completion of a bachelor’s degree.

Position Overview

UFC’s Education Programs consist of the College Readiness Program and the College Sponsorship Program. The College Readiness Program provides seventh through twelfth grade foster youth with academic counseling and personal support to help them graduate from high school and attend a college. The College Sponsorship Program provides academic, personal and financial support to foster youth to help them earn a college degree or certificate. Reporting to the Director of Education Programs, the Program Assistant plays a key role in the Education Programs, acting as a point of connection for the entire Education staff. The individual in this position will act as an assistant to the Program Director for day-to- day matters, serve as the external community’s first point of contact for program inquiries, oversee intake process, and provide clerical and administrative support to the Education Program.

The Program Assistant will work full-time standard business hours Monday-Friday and weekends and evenings as necessary. The Program Assistant will be based out of UFC’s downtown office. This is a non-exempt position.

Duties and responsibilities

Assistant to Program Director

  • Support Program Director with all day-to- day activities such as phone calls, scheduling meetings, managing calendar, responding to calls, and tracking expenses for budget management
  • Manage incoming Education inquiries and redirect to appropriate staff
  • Take dictation and prepare correspondence on behalf of Program Director
  • Assist the Program Director in preparation for Board and Committee meetings
  • Support Program Director with follow-up on research, inquiries, projects and plans as a matter of daily project management
  • Data entry as needed into ETO database
  • Assist with data collection and running reports from ETO database

Program Support

  • Ensure effective and professional telephone, email, and mail communications both within and outside the organization
  • Assist with the creation and execution of MOUs and contracts
  • Translate flyers, documents, and other materials from English to Spanish
  • Assist with the gathering of program information for grant reports
  • Generate and code P.O.’s, invoices and program receipts for monthly expenses
  • Assist Director with generating meeting and retreat agendas, maintain accurate records and provide support for all aspects of preparation for staff meetings and retreats
  • Assist with administrative details associated with Education Committee meetings throughout the year (i.e. prepare and distribute meeting notices, agendas, minutes, etc.)

Outreach and Recruitment Process

  • Serve as the primary contact for Education Programs to the greater community
  • Record all referral forms into ETO Intake and follow up with all referral sources
  • Conduct phone interviews with social workers, foster family agencies, and other referral sources
  • Engage with referred resource parents and students regarding program services and mail application packets
  • Review applications to ensure completion, prepare student files, and provide to Program Director for distribution

General UFC Responsibilities

  • Act as a role model within the organization to uphold and implement UFC’s organizational values:
  • Embrace program evaluation that leads to excellence and impact
  • Build effective and empowering partnerships with the youth, community and each other
  • Create a fun and exciting environment that inspires learning and innovation 
  • Communicate openly, honestly and with humility across all groups
  • Work together as one organization


  • Other duties as assigned.

Required Qualifications

  • Minimum of a Bachelor's Degree
  • 2+ years of professional experience in a related setting
  • Bilingual in English and Spanish; oral and written
  • Ability to present information concisely and effectively, both verbally and in writing
  • Ability to handle confidential information with sensitivity and integrity
  • Ability to multi-task and manage the completion of multiple projects, often with shifting priorities, while working under direct supervision or independently
  • Has a positive, respectful attitude and works well in a team setting
  • Demonstrated ability to be creative, flexible and well-organized
  • Ability to establish and cultivate respectful relationships with people from diverse backgrounds
  • Holds self-accountable, sets high expectations for self and others, works both independently and collaboratively and relates tasks to organizational values
  • Proficiency in Microsoft Word, Excel, Outlook applications and database management experience
  • Has a reliable personal automobile

Preferred Qualifications

  • Experience in a non-profit setting
  • An understanding of and sensitivity to issues concerning former foster care youth
To apply

To apply, submit resume and cover letter, including desired salary range, to Please note position title in the subject line.