Title: Customer Service Representative
Reports to: Customer Service Manager
Rate: $15.00 per hour, plus benefits
Schedule/Hours: This position will be expected to work 40 hours, mostly scheduled for 1:30- 10:00pm shift. Department Operating hours are 7:00 AM to 10:00 PM, 7 days a week. Weekend availability required.
Start date: June 2017
Summary: Customer Service Representatives work in our Los Angeles-based customer service center to support bike share customers. They are committed to creating an exceptionally positive customer experience and have a solid understanding of the technical aspects of our systems. They are passionate communicators when inspiring customers to use bike share and have strong interpersonal skills. We are looking for energetic candidates with a passion for bikes, sustainability and the Los Angeles area.
Duties and Responsibilities:
Please apply though Indeed or send an email to [email protected]. Include your resume and a cover letter briefly outlining your ability to meet the qualifications. An email should include your name and the position title in the subject line. Should you advance in the interview process, three professional references will be required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer M/F/V/D